PAN - Dubai Mall - Boutique
Humanitaire & Social / Marketing. Commercial & Support /
Référence 54699289 - Publiée le 5 janvier 2017
.As an Ambassador of Officine Panerai inside and outside the boutique, the mission of the Senior Sales Advisor is to provide an excellent customer experience. Working within a professional and exciting team, the purpose of the job is to meet and exceed personal monthly sales objective while managing all steps of the sales process & service, in line with brand guidelines....SALES:...Boutique sales: meet & exceed budget...Private viewings with VIP clients...Waiting Lists follow-up...ATMOSPHERE:...Operations: maintaining the appearance of the boutique in line with the Brand standards...Visual Merchandising: maintenance and merchandising of the boutique (exterior and interior)...INVENTORY:...Participation in stock replenishments and monthly stock takes ...PROCEDURES & REPORTING:...Respect of security procedures in the boutique (Brand and Group policies)...Store opening & closing responsibilities as required...Sales reporting ...Repair documentations...CUSTOMER RELATIONSHIP MANAGEMENT:...Brand Ambassador attitude to be demonstrated internally and externally ...After Sales Service: providing a high level of follow up on repairs, in coordination with Head office ...CRM: Participate efficiently in the CRM activities to develop and maintain client database.
PROFILE:...Proven experience in luxury service oriented environment (previous experience in a flagship a plus)...Customer focused & detail oriented: strong understanding of Service and Customer priorities...Excellent presentation and communication skills...Reliable, level headed and honest...Computer Skills...Fluent in Chinese and English; any other language is a plus.