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Forum 2023_Exterior

Horology Futurology

location_on

Maison de la Paix
Geneva
Switzerland

schedule

8 November 2023

With the participation of international speakers such as Ian Goldin and Virginie Raisson, this year’s edition of the FHH Forum promises lively discussion and debate on future trends that impact customer behaviour and expectations, condensed into a half-day in-person event.

programme. programme. programme. programme. programme. programme. programme. programme

14:00 - Opening

Welcome from the Canton and City of Geneva, followed by an opening note by the Foundation Haute Horlogerie (FHH)

— Sami Kanaan, Executive Council Member, City of Geneva
— Delphine Bachmann, Geneva State Counsellor
— Pascal Ravessoud, FHH Vice President

Forum 2023_Intro_Pascal Ravessoud
Forum 2023_Intro_Delphine Bachmann
Forum 2023_Intro_Sami Kanaan

14:15 - The world of tomorrow: macro trends & perspectives

The last decade has been filled with many crisis that are getting shorter while multiplying. Exogenous factors from geopolitical, economical, societal and ecological aspects do have a strong impact on the business in general and the watchmaking industry in particular.

— Keynote by Ian Goldin, Oxford University Professor, global futurist and expert on the future of finance, risk and markets
— Keynote by Virginie Raisson, Geopolitics analyst and prospectivist, President of the IPCC Pays-de-la-Loire 
 

Followed by a Q&A session with both speakers moderated by Stephen Dunbar-Johnson, President, International, The New York Times

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15:25 - The world of tomorrow: humans & nature

16:05 - How to handle short and long time for business efficiency

How to link the present with the future: based on the history of time, how to embrace long-term thinking in short times.

— Panel by Inès Léonarduzzi, Cultural analyst, associate director of the art agency C-Contemporaine and president of the NGO ‘Digital For The Planet’
— Moderated by Stephen Dunbar-Johnson, President, International, The New York Times

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16:40 - Interlude

Forum 2023_Crowd 1
Forum 2023_Crowd 3
Forum 2023_Crowd 2

17:10 - The watch customer's behaviours: expectations and aspirations

Forum 2023_Panel I

Revealing exclusive data on questions asked by FHH in Deloitte's Swiss Watch Industry Study 2023, followed by a panel moderated by Deloitte​ Managing partner Karine Szegedi.

— Austen Chu, Founder & CEO, Wristcheck ​
— Diana Derval, Chief Investigator of DervalResearch​
— Guido Terreni, CEO Parmigiani Fleurier
— Scott Wempe, Co-head of business development, Wempe​

18:00 - A prospective evolution of watchmaking customer engagement

Forum 2023_Panel II

panel moderated by IMD Prof. Stéphane JG Girod

— Clara de Pirey, Global luxury director,​ Nelly Rodi
— Matthias Fuchs, Assistant professor of Marketing, EHL​
— Anne-Sophie Scharff​, Strategic planning manager, Digital Luxury Group​

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How to engage our customers?
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18:50 - Closing

SPEAKERS. SPEAKERS. SPEAKERS. SPEAKERS. SPEAKERS. SPEAKERS. SPEAKERS. SPEAKERS

MODERATORS. MODERATORS. MODERATORS. MODERATORS. MODERATORS

Delphine Bachmann

Delphine Bachmann

Madam State Councillor, Geneva Canton

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Delphine Bachmann

Madam State Councillor, Geneva Canton

Born in Geneva in 1988 in a large family, Delphine Bachmann obtained a Bachelor's degree in Nursing in 2011. She worked both at the Geneva University Hospitals and in oncology at Clinique des Grangettes, as well as a lecturer at the Higher School of Health Sciences. In 2016, she obtained an Executive MBA with a specialisation in Risk Management. She became Administrative Director of Clinique des Grangettes' Breast Centre in 2018. After the Clinique became part of Hirslanden Group in 2020, she became a member of the Geneva campus' General Management and Head of several departments. Meanwhile, she was elected member of Geneva's Great Council from 2017 to 2023 and sat on several boards of directors and boards of foundations, particularly in the healthcare sector. In 2023, she was elected State Councillor in charge of the Department of Economy and Labour.

Cultural council_Austen Chu

Austen Chu

Founder & CEO, Wristcheck

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Austen Chu

Founder & CEO, Wristcheck

Austen Chu is the founder and CEO of Wristcheck – a pioneering watch platform bringing trust and transparency to the pre-owned watch space, featured on Forbes' 2023 ‘100 To Watch’ list. Launching @horoloupe on Instagram in 2016, Austen’s page soon amassed a community of more than 100,000. Developing relationships with primary watch brands along the way, Austen become the first collector to ever collaborate with Audemars Piguet for a commercial watch release in 2020 (The Royal Oak China Edition)– marking the first time a luxury watch brand had done so. Invited to be the youngest jury member of the 2021 GPHG Awards (The Oscars of Watches), Austen was also appointed a committee member of the Swiss Institute that same year, and in 2023, was invited onto the Expert Committee of the Louis Vuitton Watch Prize. Forbes further honored Austen's contributions by featuring him in their 30 Under 30 list for 2023. Through his unwavering passion and dedication, Austen has cemented himself as a respected tastemaker and champion of young voices in the watch industry.

Bruno David

Bruno David

Former President of the French National Museum of Natural History

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Bruno David

Former President of the French National Museum of Natural History

Bruno DAVID was executive President of the National natural history Museum in France (Muséum national d’histoire naturelle) from 2015 to Septembre 2023. Formerly he was CNRS director of research, his works focusing on evolution of living as well as fossil forms. At the head of the Muséum, he promoted the voice of natural history in the way our societies are thinking themselves. He has recently authored several books: À l’aube de la sixième extinction / At the dawn of the 6th extinction (Grasset 2021); Le Monde vivant / The living world (Grasset 2022); Le jour où j’ai compris / The day I understood (Grasset 2023).

Clara de Pirey

Clara de Pirey

Global Luxury Director, Nelly Rodi

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Clara de Pirey

Global Luxury Director, Nelly Rodi

Global Luxury Director of NellyRodi agency, with over 15 years' expertise in the fashion and luxury industry, on both the brand and consulting sides, Clara has a 360° vision of this industry: both strategic and operational, product & commercial. She worked for Louis Vuitton for almost 13 years, mainly on strategic project management and consulting missions, understanding insights and analyzing performance and data. Since April 2022, she has been heading up the Luxury division of NellyRodi, a consulting agency for business strategy & creativity, where she works closely with the most desirable luxury brands in France and internationally, whether in the world of fashion, luxury hospitality, wines and spirits, or high jewelry and watches.

Diana Derval

Diana Derval

Chief Investigator of DervalResearch

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Diana Derval

Chief Investigator of DervalResearch

Prof. Diana Derval, PhD, EMBA, Chief Investigator of DervalResearch, a Certified B Corp, is a pioneer in decoding and predicting human behavior and preferences with biosciences. Harvard Business Review contributor, author of award-winning books like “The Right Sensory Mix”, “Wait Marketing, and “Designing Luxury Brands”, lecturer in neurosciences at the Sorbonne, and patented inventor of the Hormonal Quotient®, Diana helps leading companies develop people and planet-friendly products and experiences from Paris to Shanghai.

Stephen Dunbar-Johnson

Stephen Dunbar-Johnson

President, International, The New York Times

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Stephen Dunbar-Johnson

President, International, The New York Times

Stephen Dunbar-Johnson is the President, International for The New York Times Company. Previously, he was Publisher of the International Herald Tribune (IHT), a position he assumed in January 2008. Before his appointment as publisher, Mr. Dunbar-Johnson was executive vice president of the IHT and had responsibility for advertising and conference revenue. He also oversaw the newspaper’s circulation and marketing departments and all of the commercial operations in Asia. Previously, Mr. Dunbar-Johnson held the position of senior vice president and commercial director and before that worldwide advertising director which was his post when he started at the IHT in 1998.

Matthias Fuchs

Matthias Fuchs

Assistant Professor of Marketing, EHL

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Matthias Fuchs

Assistant Professor of Marketing, EHL

Dr. Matthias Fuchs is an Assistant Professor of Marketing at EHL and serves as the Director of the Institute for Customer Experience Management. He researches digital customer behavior, product and service configurators, and customer feedback, and his work has been published in top-tier business journals such as the Journal of Marketing Research (ABS 4*, VHB A+, FT50) and the Journal of Business Ethics (FT50). He is an experienced educator who teaches courses in marketing, brand management, customer experience, and computational thinking. Matthias earned a bachelor's degree and two master's degrees from the WU Vienna University of Economics and Business, the NHH Norwegian School of Economics and Business, and the CEMS Global Alliance in Management Education. He also holds a Ph.D. in marketing from the University of St. Gallen (summa cum laude), which included a stay at the University of Michigan. At the University of St. Gallen, Matthias served as the Managing Director of the Center for Innovation and the Head of Custom Executive Education Programs at the Institute for Marketing and Customer Insight. Prior to joining academia, Matthias spent over seven years in brand management and marketing management, holding various positions at Procter & Gamble and Coty Inc.

Stéphane JG Girod

Stéphane JG Girod

Strategy and Organizational Innovation Professor, IMD Business School

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Stéphane JG Girod

Strategy and Organizational Innovation Professor, IMD Business School

Stéphane JG Girod is Professor of Strategy and Organizational Innovation. His research, teaching, and consulting focus on the development of business agility in response to the many forms of disruption faced by organizations in today’s world. He sets out his thinking on the topic in his book Resetting Management: Thrive with Agility in the Age of Uncertainty. He has particular expertise in the luxury sectors and leads IMD’s Luxury 2050 initiative. Girod helps executives and established companies to foster agility at the strategy, organizational, and leadership levels in response to digital, (de)globalization, and other forms of disruption. He is an expert on linking agility and digital transformations.

Ian Goldin

Ian Goldin

Oxford University Professor, global futurist and expert on the future of finance, risk and markets

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Ian Goldin

Oxford University Professor, global futurist and expert on the future of finance, risk and markets

Ian Goldin is Oxford University Professor of Globalisation and Development and the founding Director of the Oxford Martin School, the world’s leading centre for interdisciplinary research into critical global challenges. Ian leads research groups on Technological and Economic Change, Future of Work and Future of Development. Ian previously was World Bank Vice President and the Group’s Director of Policy, and served on the World Bank Executive and other key committees. He previously was Chief Executive of the Development Bank of Southern Africa and Economic Advisor to President Nelson Mandela, accompanying President Mandela on all major international engagements and serving as Finance Director for South Africa’s Olympic Bid. Ian is an advisor to a wide range of businesses, governments and international agencies and been a non-executive director of leading Fortune 100 firms, serving as the Senior Independent Director and on Remuneration, Risk, Investment, Credit and other key committees.

Sami Kanaan

Sami Kanaan

Executive Council Member, City of Geneva

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Sami Kanaan

Executive Council Member, City of Geneva

Born in 1964 from a Lebanese father and a Swiss mother, Sami Kanaan is multilingual (French, Swiss German, German, Arabic and English). His life course is divided between Lebanon, Greece and Switzerland (Bern, Zurich and Geneva). He graduated in Physics (Swiss Federal Institute of Technology in Zurich) and in Political Science (University of Geneva). Sami Kanaan has been a member of the social-democratic party since 1988, elected to the parliament of the City of Geneva (Conseil municipal – City Council) between 1997 and 2001, and to the parliament of the Canton of Geneva (Grand Conseil) between 2001 and 2005. In the spring of 2011, he is elected to the Executive Council of the City of Geneva. He is currently in charge of the Department of culture and digital transition. He was Mayor of Geneva in 2014-2015, 2018-2019 and 2020-2021. Since 2016, he chairs the federal Child and Youth Commission and is Vice-President of the Swiss Union of Cities and the Geneva Union of Cities.

Olivia Kinghorst

Olivia Kinghorst

Moderator and Journalist

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Olivia Kinghorst

Moderator and Journalist

Olivia Kinghorst is a journalist, anchor and moderator in Switzerland with a decade of experience in the news and media industry. She was born and raised in Sydney, Australia and has since worked for outlets including CNN and Forbes DA. She currently resides in Zurich after living in Sydney, Munich and New York. She completed her Masters in Journalism at Columbia University.

Ines Leonarduzzi

Inès Léonarduzzi

Cultural analyst, associate director of the art agency C-Contemporaine

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Inès Léonarduzzi

Cultural analyst, associate director of the art agency C-Contemporaine

Cultural analyst and associate director of the art agency C-Contemporaine, specialised in cultural strategy and artistic direction, Inès founded a company in 2010 in the field of immersive art experiences in Hong Kong. Today, she advises luxury houses and communities on their artistic collaborations. She accompanies collectors from all over the world on a daily basis. President of the NGO Digital For The Planet and author of the economic essay Réparer le futur (Ed. de l'Observatoire), she entered the Choiseul ranking in 2018 and was named Young Franco-British Leaders the following year. A lecturer in France and abroad, she speaks at several universities and schools (Sciences Po, Paris Dauphine...) on the economy and women, the cultural responsibility of companies and sustainability. In 2021, she will give a TEDx at the University of Paris-Saclay entitled "Repairing Ecology". In July 2022, Forbes named her one of the 40 most influential French women. The same year, She is a laureate of the Femmes de Culture Prize, which is awarded to her by the French Minister of Culture, Rima Abdul Malak. Few years before, in 2018, Capital named her one of the most innovative personalities and the economical newspaper La Tribune one of the economic leaders of tomorrow.

Virginie Raisson

Virginie Raisson

Geopolitics analyst and prospectivist President of the IPCC Pays-de-la-Loire

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Virginie Raisson

Geopolitics analyst and prospectivist President of the IPCC Pays-de-la-Loire

Virginie Raisson-Victor is a researcher and analyst in international relations, geopolitics and foresight. From 2008 to 2022, she was director of LÉPAC, a private, independent laboratory that was the basis of the Le Dessous des Cartes" for 26 years. With university degrees in History, International Relations and Geopolitics, Virginie Raisson-Victor is a frequent speaker at conferences and seminars for diplomats, international group executives, local government administrators, etc. Appointed President of the Pays-de-la-Loire IPCC in autumn 2020, Chair of Cetih's Mission Committee and member of Guerlain's Sustainable Board, Virginie Raisson-Victor is also co-founder of the Grand Défi des Entreprises pour la a participatory initiative designed to enable the business world to formulate innovative, effective and and verifiable solutions to climate change and the decline of the biosphere.

Pascal Ravessoud

Pascal Ravessoud

FHH Vice President

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Pascal Ravessoud

FHH Vice President

Avid collector and passionate about watches, Pascal Ravessoud is holder of an MBA from Business School Lausanne. He joined Harry Winston as PR & events manager, and later as Head of Communications for the Timepieces division. In 2007 Pascal joined the Fondation Haute Horlogerie as a Marketing/Development director, overseeing the development of the foundation’s activities in the markets. In charge of the External Affairs and Watchmaking Expert, he also leads the Cultural Council and in 2023 he was name Vice President of the FHH.

Anne-Sophie Scharff

Anne-Sophie Scharff

Strategic Planning Manager, Digital Luxury Group

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Anne-Sophie Scharff

Strategic Planning Manager, Digital Luxury Group

Anne-Sophie is co-leading strategy & consulting projects for luxury and banking brands, including brand architecture, positioning, personae definition, and campaign strategy.She is highly involved in the production of the Luxury Innovation Tracker, a luxury benchmarking tool for brand executives focused on spotting emerging trends across more than 300 client experience initiatives.She is also the Managing Director of Girls In Tech Switzerland, a leading female-led community empowering women in technology.

Cultural council_Karine Szegedi

Karine Szegedi

Managing Partner for the Consumer Industry and Fashion & Luxury lead, Deloitte Switzerland

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Karine Szegedi

Managing Partner for the Consumer Industry and Fashion & Luxury lead, Deloitte Switzerland

Karine Szegedi is a Managing Partner for the Consumer Industry and Fashion & Luxury lead at Deloitte Switzerland. She is a member of the Swiss Executive team and has over 25 years of experience advising and auditing companies in industries including fashion, watches & jewellery, FMCG, retail, hospitality and others. Karine has co-authored each edition of the renowned Deloitte Swiss Watch Industry Study and co-hosts Deloitte’s Luxury on Air podcast, in collaboration with the Swiss Center for Luxury Research. She is frequently interviewed by and quoted in national and international media on topics spanning consumer behaviour, retail trends, luxury and the watch industry for outlets such as Handelszeitung, Finanz & Wirtschaft, ATS, Le Temps, RTS, Financial Times, the New York Times, Wall Street Journal, CNBC, Vogue Business, Le Point, Reuters and CNN Money International amongst others. Karine is a member of the Swiss-American Chamber of Commerce, the Career Women’s Forum, as well as the American Swiss Foundation Swiss Advisory Council. She is an Academy member of the Grand Prix de l’horlogerie de Genève and Jury member of the Luxury Innovation Awards She sat numerous years on the Board of EXPERTsuisse and has participated to the Advance Mentoring Program in 2021.

Guido Terreni

Guido Terreni

CEO, Parmigiani Fleurier

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Guido Terreni

CEO, Parmigiani Fleurier

Guido Terreni is a prominent figure in the luxury watch industry. He has been leading the Parmigiani Fleurier Maison as CEO since January 2021. Born in Milan, Italy, Terreni holds dual Italian-Swiss citizenship and earned a degree in Economics from Luigi Bocconi University in Milan. With over 25 years of professional experience under his belt, Terreni has made a name for himself in the field, working for both international companies under family management and major international groups.

Scott Wempe

Scott Wempe

Limited partner & Co-head of business development, Wempe

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Scott Wempe

Limited partner & Co-head of business development, Wempe

Scott Wempe was born in Hamburg, Germany, on Oct. 22, 1996. In 2018, he completed his BSc in Business Management at King's College in London. This was followed by various internships including at Systain Consulting GmbH in Hamburg where he focused on sustainability projects in the luxury retail sector. After his internships he spent time working in the Wempe IT department where he was largely responsible for the digitalisation of internal communication and collaboration. In 2022, he completed his MA in "European Culture and Thought" at University College London. Together with his sister Chiara Wempe, he created the Business Development team at Wempe. There, the two strategically oversee the development of the Wempe brand and the modern customer experience from an omnichannel perspective. Further, they are involved in the creation and establishment of new retail formats aimed at the new luxury consumer.